Table of Contents
Who Is This Policy For and What Does It Cover?
What is “Personal Information”?
Personal Information We Collect And How We Collect It
How We Use Personal Information
Advertising and Analytics Services Provided by Others
How We Disclose Personal Information
Social Sharing Features
Data Retention
Transfer of Information to the U.S. and Other Countries
Your Choices
Residents of Certain U.S. States
Contact Us
Who Is This Policy For And What Does It Cover?
This Privacy Policy (“Policy”) explains how Service World Realty LLC (collectively, “SWR” or “us”) collect, use, and disclose Personal Information about you through our websites and other online products and services (collectively, our “Services”), or when you otherwise interact with us. This Policy also explains related rights and choices you have. You may see other privacy notices when we collect your Personal Information for certain purposes. Those notices supplement this Policy.
We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review this Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
What is “Personal Information”?
When we say “Personal Information,” we mean information that can reasonably be linked to a particular individual or their household. Generally speaking, your Personal Information includes your unique identifiers (full name, phone number, email address, user name, etc.), and information about your characteristics, conditions or behavior that is associated with one of your identifiers or could otherwise reasonably be linked to you.
“Non-Personal Information,” on the other hand, has been anonymized, aggregated or de-identified such that it cannot reasonably be linked to a particular individual or their household.
Personal Information We Collect And How We Collect It
Information You Provide to Us
When you purchase our products or services or open an account with us, we ask you to provide certain information such as your name, email, account password, address, phone number, mailing address, and payment information. We also collect information when you participate in any interactive features of our Services, fill out a form, participate in a contest or promotion, take a survey, attend an event we host, interact with us at a trade show, webinar, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us.
If you apply for a job with us, we will collect your contact details, other Personal Information that you provide as part of your job application (including your resume and our application form), details of assessments that we perform or that you provide to us, information that you provide at interviews, recordings of video interviews, and any personal data provided to us about you by your references.
Information About Your Use of Our Services
When you access or use our Services, we automatically collect information about you, including:
- Log Information: We collect log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, your city or general geographic location and the page you visited before navigating to our Services.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Information We Collect from Other Sources
We may obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from our business partners, advertising networks, and service providers.
If you apply to a job opportunity with SWR, we may collect information that is publicly available on third party websites or through third party vendors such as current and previous employers, education information, licenses, associations, and professional references.
With your consent, we may seek employment references, carry out background checks, including collection of criminal background, credit history and motor vehicle records, and seek other confirmatory information about you. Please only provide the details of employment references and other third parties if they have given you permission.
How We Use Personal Information
We use the information we collect to provide, maintain, and improve our Services, such as to maintain and service accounts, process and fulfil orders and transactions, process payments, and provide financing. We may also use the information we collect to:
- Send you technical notices, updates, security alerts, support and administrative messages and to respond to your comments, questions and customer service requests;
- Communicate with you about products, services, offers, and events offered by SWR, our partners, and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of SWR and others;
- Personalize and improve our Services and provide advertisements, content or features that match user profiles or interests;
- Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
- Contact you about your job application or alternative career opportunities within SWR, assess your suitability for the role to which you are applying, or seek your feedback about our recruitment process;
- Comply with our legal obligations; and
- Carry out any other purpose described to you at the time the information was collected.
We may use Non-Personal Information for any purpose.
Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by SWR and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit the Digital Advertising Alliance, or if you are in the European Economic Area (“EEA”), please visit the European Interactive Digital Advertising Alliance.
How We Disclose Personal Information
We will not share Personal Information except in the following circumstances:
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf. For example, we use Microsoft 365 and Zoho to store information. Please see Zoho’s privacy policy (Zoho - Privacy Policy) and Microsoft’s privacy statement (Microsoft Privacy Statement – Microsoft privacy) for more information;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of SWR or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- Between and among SWR and our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
- With your consent or at your direction.
We may also share Non-Personal Information with third parties for any purpose.
Social Sharing Features
Our Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for as long as we have an ongoing relationship with you, for legitimate business purposes, or as otherwise required by law or legal process.
Transfer of Information to the U.S. and Other Countries
SWR Corporation is based in the United States. We process and store information in the United States and other countries. When we transfer your personal data, we take steps to ensure that your personal data receives an adequate level of protection.
Your Choices
Managing Personal Information
You may update, correct or delete information about you at any time by logging into your online account, if applicable. You may also request to update, correct or delete information about you by emailing us at helpdesk@serviceworldrealtyinc.zohodesk.com. Please note that we may retain certain information as required or authorized by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Do Not Track Signals
Your browser may offer a Do Not Track (DNT) setting. If you turn that setting on, your browser sends a signal to websites indicating that you don’t want to be tracked over time or across third party sites. We don’t currently respond to DNT signals because there is not a common understanding of how to process them or a consensus on what “tracking” means.
Promotional Communications
You may opt out of receiving promotional emails or text messages from SWR by following the instructions in those communications or by logging into your online account. If you opt out, we may still send you non-promotional communications, such as those about your account, transactions, or our ongoing business relations.
Residents Of Certain U.S. States
Residents of Colorado, Connecticut, Virginia and other U.S. states that have enacted comprehensive consumer privacy legislation have certain rights when they interact with a business in a consumer context (as opposed to a business-to-business or employment context), including:
- To confirm whether or not a business is processing the consumer’s Personal Information and to access such Personal Information;
- To correct inaccuracies in the consumer’s Personal Information;
- To delete Personal Information provided by or obtained about the consumer;
- To obtain a copy of the consumer’s Personal Information that the consumer previously provided to the business in a portable, and to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another business without hindrance (if the data is processed by automated means)
- To opt out of the processing Personal Information for purposes of (i) targeted advertising, (ii) the sale of Personal Information, or (iii) profiling in furtherance of decisions that produce legally or similarly significant effects concerning the consumer.
How to Exercise Your Rights With SWR
To opt-out of targeted advertising on our Services, please visit our privacy preference center here.
To exercise other rights, please submit a request to helpdesk@serviceworldrealtyinc.zohodesk.com. We will handle all requests in accordance with applicable law. If you are submitting a request on behalf of another consumer as their authorized agent, we may require proof of authorization. After confirming receipt of your request, we’ll contact you if we need more information in order to verify it. If we can’t verify a request, we may deny it. The criteria we use to verify a request are determined by the nature of the request and the sensitivity of the information at issue.
If we decline to act on your request, you may have a right to appeal. To submit an appeal, please contact us at helpdesk@serviceworldrealtyinc.zohodesk.com. Within 60 days of receipt of an appeal (or as otherwise required by law), we will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reason for the decision. If your appeal is denied, you may contact the Attorney General’s Office in your state to submit a complaint.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Service World Realty LLC
2882 Hemlock Farms
Lords Valley, PA 18428
Phone: (646) 709-4875
Fax: (917) 534-6011
Email: broker@serviceworldrealty.com